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The establishment of Customer Solutions Innovation and Integration Experience Center (CSIC) is Huawei one of further contributions to support Sri Lanka’s digital economy.hostinger.in Huawei, a leading global information and communications technology (ICT) company had unveiled their brand new Office in concurrence with the establishment of Customer Solutions Innovation and Integration Experience Center (CSIC). Both facilities are located at 16F, West Tower, World Trade Center in Colombo, Sri Lanka. The establishment of CSIC is one of Huawei further contributions to support Sri Lanka’s digital economy.greengeeks.com The opening was patronized by Chief Guest, Hon. Harin Fernando, Minister of Telecommunication and Digital Infrastructure, Hon. Yang Zuoyuan, Economic and Commercial Counsellor of Chinese Embassy in Sri Lanka and other government officials. The newly-opened Huawei Customer Solutions Innovation & Integration Experience Center (CSIC) is a state-of-the-art center that enable customers to experience, architect, validate and build ICT solutions.


I visited Huawei headquarters and I am very impressed about Huawei campus and innovation capability. Huawei spend over 10% from sales revenue for R&D every year. Huawei Customer Solutions Innovation and Integration Experience Center (CSIC) in Colombo is a great platform where we can develop innovative ICT solutions. I wish more youth and students can visit the centre and witness how a global ICT company innovates". Customers will be exposed to global best practices, provide an avenue for idea exchange and business solution innovation. In addition to the strengthened network solutions, customers can also experience Huawei Enterprise Business innovative solutions such as safe city and the latest Huawei smartphones.


Compared to a traditional exhibition centre, the CSIC is built on the concept of Cloud. Huawei has incorporated its global resources to build a huge cloud which will include entities such as Huawei global best practices. The CSIC’s physical environment was also set up in a manner where the best infrastructure and most comfortable environment can be well-executed efficiently. H.E. Yi Xianliang, Chinese Ambassador said:" The establishment of CSIC is the connections with the MOU that Sri Lanka government signed with Huawei during Hon. Prime Minister and I visited Huawei Headquarter in China last year. As a global leading ICT company, Huawei’s value and contribution will support ICT development in Sri Lanka. Huawei is a leading global ICT solutions provider, focused on the carrier networks, enterprise, consumer, and cloud computing fields. Huawei products and solutions have been deployed in over 170 countries, serving more than one third of the world’s population. Huawei began its operations in Sri Lanka in 2005. At present, Huawei works with Sri Lankan operators to provide network service for about 70% population in Sri Lanka. Huawei’s smartphone are well welcomed by Sri Lanka consumers.


Initially many were hesitant but soon we saw the line of participants wanting to make pitches grow. By the end of the night, we saw a total of 21 pitches. However, only a few of these ideas would become a reality at Startup Weekend. When it was time to collect votes, not a single soul was seated. All of the participants were walking around and now speaking with everyone else. Thus a short but fierce election campaign began to select the top ideas of Startup Weekend Jaffna. Once the dust had settled, everyone was in their seats, the top ideas were selected.


MyTeam - An app that wants to help budding entrepreneurs find developers to help make their ideas a reality. AirTurbon - A drone delivery service to help e-commerce vendor’s ship products to their customers. Touropedia - In simple terms, this a platform where you can experience a virtual tour of locations and plan your vacation. PredCult - This is an app that wants to help farmers. The app first takes data from farmers about their farms. It then uses the weather forecast to input future cultivation. Smart Changer - This is an automatic switch that you can use to automatically turn off your devices in case you forget to do so. Digital Menu Card - This would be a digital menu for stores similar to a tablet menu. It displays what items are available at a restaurant.


Customers can select the items they want and the order information is automatically sent to the kitchen. Smart Travel Guide - The one and only chatbot at Startup Weekend. You can ask this chatbot various questions about cities if you’re a tourist. War Tourism - The goal is to create a system to boost tourism in the war affected areas of Sri Lanka. The system would aim to do so by promoting the cultural heritage of these areas. Sky City - Think of this as an MMO virtual reality e-commerce shopping complex. It’s a place where you can meet your friends in multiplayer and purchase items.


Seat For Me - This team wants to build an android application or website to help you book seats on trains. I-Augment - This is an AR application that lets you experience an architectural plan of your house before you build it. The app creates a model and lets you walk around and explore the planned house. Go Monkey - The system has a series of alarms designed to warn you in case monkeys enter your house. The system also aims to have a series of sounds that can be used to scare off the monkeys. Once the ideas had been announced, the budding entrepreneurs with those ideas made one more short and final pitch. This pitch was to remind everyone of their ideas and what kind of people they needed in their teams.


Once these pitches came to an end, it was time to form official teams. But before that Anurag briefly reminded everyone about the judging criteria. Validation - Do customers want your idea? You’ll need to speak to customers and justify why you’re giving the answer you chose for this question. Execution & Design - This is all about your MVP aka Minimum Viable Product. The judges will look at how functional it is and whether it’s easy to use. Business Model - The final item is all about how you plan to build a successful business around the idea.youtube.com With the judging criteria having been made clear, Anurag’s job came to an end. The participants then got out of their chairs and once again started networking. This time, to form the teams and none of them were shy to talk to people. It’s safe to say that the goal of Day 01 was accomplished.


Out sourcing is a big business in countries like India and Sri Lanka is also playing catch up in the game. But in our desire to get into this game, we have overlooked one crucial factor. What happens when things don’t go according to the plan. For most US or European companies, the main reason for going for out sourcing is the cost factor. But since of late, a new trend is also emerging. That is the exploitation of the out sourcing partners in Asia. These companies usually draw up their contracts stating that any legal action needs to be taken up in their countries.


This immediately puts the out sourcing companies at a risk as litigation in US or Europe for a small company in Asia is a very costly affair. So it makes it sensible for these companies to absorb their loses and walk away from the situation. The companies in Europe and US, knowing this very well, come to these companies and play a very dirty game of getting their work done cheap and at times for no cost. Then at the end, after all the hard work they put in, if the company in the west refuses to pay, citing some odd reason, the outsourcing companies are at a loss. But as the saying goes, once burned twice shy, these serve as lessons in dealing with foreign clients, so you can avoid getting into similar situations in future projects. Managing the clients is an art.


And managing clients with a hidden agenda is both an art and a task that needs you to be two steps ahead of the client. While we battle out our case with the clients who tried to fleece us, I hope the rest of the companies who are engaged in such projects, take the necessary precautions to avoid such pitfalls. And we are not going to easily let go of people who walk out on us with our intellectual capitol! Though they were very unethical on thier conduct, we are still trying to act ethically. But there is a limit to everything!


In 2015, Sri Lanka celebrated the 20th anniversary of the Internet. This is an amazing accomplishment given the challenges the country has experienced in this time, as well as the limited resources available. Although such events and workshops have played an important role in sharing knowledge and operational best practices, they have been too few and far between to properly meet the growing demand. Acting on this demand, a team of enthusiastic Sri Lankan networking professionals recently launched the Lanka Network Operators Group (LKNOG). LKNOG is a non-commercial, community-based initiative that aims to provide a local and regional platform to bring together network operators and networking professionals in Sri Lanka to share educational and operational best practices. It also provides a platform to discuss local and regional operational issues and technologies, as well as to unearth local talent keen to contribute towards capacity building and knowledge sharing activities.


The inaugural LKNOG committee (left to right): Asela Galappattige (Ex-Co), Ziyam Abdeen (Activity Coordinator), Champika Wijayatunga (President), Srimal Rajapakse (Ex-Co), Sagarika Wickramasekera and Rajeewa Abeygunarathna (Co-Vice Presidents), Pubudu Jayasinghe (Ex-Co), and Thilina Pathirana (Treasurer). Absent: Maheeshwara Kirindigoda (Secretary). The inaugural LKNOG Conference was held in Colombo on 20 October 2017 at the Galle Face Hotel. Over 100 network operations professionals representing ISPs, telecommunication service providers, universities, and public and private sector organizations attended the event. The comprehensive program covered topics including cybersecurity, IPv6, network monitoring and measurements, DNS security, Internationalized Domain Names (IDNs), cloud technology, next-generation wireless technology, the Internet of Things, and number resources and policies.


Other speakers included Asela Galappattige (SLT), Thilina Pathirana (LEARN), Harsha Wijayawardhana (University of Colombo School of Computing - UCSC), Srimal Rajapaksha (D-Tech), Pubudu Jayasinghe (APNIC), Thushara Jayawardana (SLT) and myself (ICANN). After a series of very fruitful discussions and knowledge sharing sessions, attendees voiced their appreciation and support for more LKNOG activities in the future. The LKNOG committee encourages Sri Lankan network operational community members, women in ICT, and students to contribute and be engaged in these capacity building activities. Champika is ICANN’s Regional Security, Stability and Resiliency (SSR) Engagement Manager for the Asia Pacific and President of LKNOG. The views expressed by the authors of this blog are their own and do not necessarily reflect the views of APNIC. Please note a Code of Conduct applies to this blog.


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These authors add that entrepreneurship is an innovation engine and needs encouragement, as well as financial assistance; and that net job creation is much higher at start-up companies. In fact, Apple and Microsoft had started with one employee - their own founders! Excessive regulation obstructs entrepreneurship and reduces start-up activity. Ways should be found to facilitate matching the right people with jobs. Local and national data bases of job opportunities and candidates can have huge pay-offs, and should be incentivized. Government in collaboration with the private sector should upgrade allied infrastructure, like broadband width, which like education and research, is subject to positive externalities.techtage.com When Stanford University made its "Introduction to Artificial Intelligence" online course open and free of cost four years ago, 160,000 people in some 190 countries signed up for it; and 100,000 enrolled in a similar online "Machine Learning" university course. Both ran for ten weeks. In the ICT industry, these courses are called 'massive open online courses'(MOOCs). Sri Lanka - Information and Communication Technology (ICT) Developments.


Jaruza Jayachandran states with no embarrassment that she didn’t do well at school. When she used to go for parent-teacher meetings at one of Jaffna’s leading schools, Vembadi Girls High School, Jaruza’s mother would ask to be warned which teachers would be complaining. A startup that has already built a client base in the Northern and Eastern Provinces and plans to spread its service across South and South East Asia. From sorry schoolgirl Jaruza, now a young woman, is growing into a promising tech entrepreneur treading the path towards great success. Born in Chankanai, a village a few miles North of Jaffna Town, Jaruza has two younger brothers. While her mother looks after the family her father is a small businessman.


He entered business by a family tragedy. Her father had been working as a driver in Singapore. But when his brother was killed in the violence of the Sri Lankan Civil War her father returned to take over his bakery business. A business her father continues to run to this day. After completing school, Jaruza joined a college in Chankanai to get training in software development. She then joined Innovay as an administrative assistant. This proved to be a very fortunate step for her. Innovay was founded in Jaffna by Robinson B Prashanthan. From its offices in Jaffna and Colombo Innovay provides services and software development in the web, mobile apps and social media sectors.


Prashanthan recognised the potential in Jaruza, and sent her to Colombo on a 6 month training course at SLIIT focused on Quality Assurance. She returned from this training to spend a further four years at Innovay with responsibility for QA, design, and social media. In 2017 Jaruza attended the first Startup Weekend in Jaffna. She didn’t actually go as one of the eager young entrepreneurs hoping to break into the big time. She says her unsuccessful schooldays had left her lacking the self-confidence to be so daring. Jaruza went as part of the media team, to take photographs of the event.


But while she was taking the snaps, she was also listening and learning and being inspired. And so, watching from the sidelines, Jaruza decided to take an entrepreneurial leap. For her good fortune, Prashanthan believed in her. The ezBooking systems, developed and maintained by Innovay, provide website; online booking; customer management database; invoice generation and other facilities. Customers can access the system from PC, tablet and from mobile phones. The system can also handle walk-in and telephone bookings, and so provides a virtually complete IT solution for small hotels. The ezBooking organisation does the marketing, customer support, drives the ongoing development of the systems, and owns the customer relationship. In its first year ezBooking has launched systems for nearly a hundred hotels in the Northern and Eastern Provinces.


Over 1,000 bookings have been made via the system. I have to admit, when Jaruza showed me the Delft Samudra website I was amazed that such an attractive looking place existed in Delft.101domain.com In the three years I have been in Jaffna so far, I have shunned the boat trip to Delft thinking an hour each way was too much to see ponies and a very big tree on a desolate remote island. The website has convinced me I was wrong. So wrong that I was tempted (fyi I didn’t) to hold back publishing this article so I could get a booking before more people discovered the place by reading this, pushing up the crowds and the prices! Not least because these other sites can charge anything up to 25% commission. In contrast, ezBooking makes a one-off setup charge with an annual service fee. 100 per year service charge.


The ezBooking system also allows hotel proprietors to monitor their businesses from their mobile phones. Small hotel owners are not always well heeled high rollers, greeting guests and counting profits.wpbeginner.com Many owners are doing other jobs during the day to make ends meet. They like to be alerted when things happen at their properties. Booking made a splash in Delhi last August where it was regarded as one of the best startups in Sri Lanka at the South Asian Connect Programme run by the University Of Texas At Austin. Jaruza won customers for ezBooking by going door-to-door from hotel to hotel to make sales pitches.pcmag.com Sometimes she would take a team away from Jaffna, and spend 3-4 days working through hotels in a region.


For example, she went to Arumugam Bay and got a list from the Sri Lanka Tourism Board and from the local Hotel Association. Her team then spent the days visiting hotels one by one. I asked Jaruza what challenges she faces as a female entrepreneur in Sri Lanka and in Jaffna.youtube.com She said in her experience being female has the advantage that people trust women more than men. She hasn’t felt worried meeting the owners of hotels, as they were educated people who did not behave badly towards women. Jaruza actually had nothing much to say about feeling discriminated against due to her gender.